Al Firenze
21 Ray Paul Dr, Durban, KwaZulu-Natal, 4051
Al Firenze is often described as a hidden gem, offering authentic Italian cuisine in a cozy, homely setting. Many diners praise the flavorful food, especially the seafood and pizza. However, there are serious concerns regarding service, with some customers reporting rude staff, long waits, and even allegations of discriminatory seating practices. It's a place with high potential that seems to struggle with consistency and hospitality.
We analyze 70 public reviews for Al Firenze using our data models and filter out spam to highlight only authentic feedback.
Always double-check your bill before paying, as some patrons have noted errors in itemized charges.
✓ What Works Well
- Authentic Italian flavors
- Great seafood dishes
- Cozy, homely atmosphere
✗ Areas to Improve
- Inconsistent and sometimes rude service
- Allegations of poor seating practices
- Long wait times
- Is it suitable for vegetarians?
- Do I need a reservation?
- Is the service always this slow?
Food is excellent but service needs work
Hidden gem with great potential
Check your bill for errors
- Category Food & Beverage
- Neighborhood La Lucia
- City Durban
- State KwaZulu-Natal
- Postcode 4051
- Country South Africa
