Shop 7, Lighthouse Mall, 14 Chartwell Dr, uMhlanga, KwaZulu-Natal, 4320
Big Fish is highly regarded for its fresh seafood and sushi, with many customers praising the portion sizes and flavor. However, there is a recurring theme of inconsistent service and serious food safety complaints, including reports of food poisoning. When the service is good, it is excellent, but when it fails, it leaves a lasting negative impression.
We analyze 73 public reviews for Big Fish using our data models and filter out spam to highlight only authentic feedback.
The sushi and prawn dishes are generally the crowd favorites, but check the freshness of the catch of the day.
✓ What Works Well
✗ Areas to Improve
Improve kitchen consistency
Address food safety complaints
Train staff on professionalism