Hospitality · Luxury Lodge
Emily Moon
1 Rietvlei Rd, Plettenberg Bay, Western Cape, 6600
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Updated: 24 May 2026
Authenticity Score: 92/100
About
Emily Moon is visually stunning and a dream for Instagram, but the service often fails to match the high price tag. Guests love the views and the decor, but many feel let down by the lack of attention to detail and inconsistent service standards.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
14
Lowest rating
We analyze 71 public reviews for Emily Moon using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
75/100
Staff Hospitality
70/100
Pro Tip
Check if your room has air-conditioning before booking, as not all do.
Scenic
Expensive
Pros & Cons
✓ What Works Well
- Breathtaking river views
- Exquisite decor
- Great restaurant food
✗ Areas to Improve
- Inconsistent service
- Overpriced for the experience
- Maintenance issues in some rooms
Frequently Asked Questions
- Is it worth the high price?
- Are the rooms actually luxury?
- Is it quiet enough for a relaxing stay?
User Feedback
Beautiful place, but service needs work
Not quite the luxury experience expected
Stunning views make up for some flaws
Quick Info
- Category Hospitality
- Neighborhood Plettenberg Bay
- City Plettenberg Bay
- State Western Cape
- Postcode 6600
- Country South Africa
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