Shop 36, Theku Plaza, Main Rd, Newcastle, KwaZulu-Natal, 2940
KFC Theku Plaza is a mixed bag. Many customers love the fast service, clean environment, and tasty chicken, often praising the energetic team. However, there are significant complaints about order accuracy, missing items, and rude staff during busy times. It's a popular spot, but consistency remains a major issue for many.
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Try to visit during off-peak hours for better service and accuracy.
✓ What Works Well
✗ Areas to Improve
Best service when it's quiet
Staff attitude needs improvement
Love the dunked wings