Food & Beverage · Fast Food
KFC Umtata Cbd
32 Owen St, Mthatha, Eastern Cape, 5100
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Updated: 25 May 2026
Authenticity Score: 82/100
About
This KFC location is a mixed bag for locals. Many praise the friendly staff and quick service, noting the restaurant is well-maintained. On the flip side, some customers have faced major issues with delivery times and order accuracy. When it is good, it is great, but when it is off, it really ruins the day for the customer.
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We analyze 79 public reviews for KFC Umtata Cbd using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
75/100
Value for Money
70/100
Pro Tip
Visit during off-peak hours for the fastest service.
Air Conditioning
Fast Service
Pros & Cons
✓ What Works Well
- Friendly staff
- Well-maintained store
- Fast service
✗ Areas to Improve
- Poor delivery reliability
- Incorrect orders
- Occasional rudeness
Frequently Asked Questions
- Why is delivery taking hours?
- Is the ice cream machine working?
- Why are pieces of chicken inconsistent?
User Feedback
Great dunked wings
Staff can be hit or miss
Clean and air-conditioned
Quick Info
- Category Food & Beverage
- Neighborhood Norwood
- City Mthatha
- State Eastern Cape
- Postcode 5100
- Country South Africa
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