Milky Lane The Square
Food & Beverage · Dessert Parlor

Milky Lane The Square

Shop 9, The Square Shopping Centre, Buller St, Ladysmith, KwaZulu-Natal, 3370

Google Maps Updated: 24 May 2026
Authenticity Score: 75/100
About

Milky Lane at The Square is a popular dessert spot, but it has its fair share of critics. While many enjoy the ice cream and waffles, there are frequent complaints about poor service, rude staff, and inconsistent quality. It seems to be a place that struggles with consistency and customer care. If you are looking for a reliable dessert, you might want to look elsewhere.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
14
Lowest rating

We analyze 63 public reviews for Milky Lane The Square using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 70/100
Value for Money 65/100
Pro Tip

Check your order before leaving the store to ensure everything is included.

Dessert parlor
Convenient location
Pros & Cons

✓ What Works Well

  • Tasty ice cream
  • Convenient location

✗ Areas to Improve

  • Poor service
  • Rude staff
  • Inconsistent quality
Frequently Asked Questions
  • Why is the service so bad?
  • Is the ice cream always fresh?
  • Why are the staff so rude?
User Feedback

Hit or miss

Needs better management

Staff can be very rude