Roman's Pizza Jabulani Mall
104, Cnr Voortrekker & Jordaan Roads, 2601 Bolani Rd, Soweto, Gauteng, 1868
Customers are really frustrated with the service here. Many report long wait times, sometimes over an hour, and rude staff who seem indifferent to complaints. While some enjoy the pizza when it is fresh, there are frequent mentions of raw or burnt bases and cold deliveries. The overall vibe is that the store struggles with basic operations and customer respect.
We analyze 71 public reviews for Roman's Pizza Jabulani Mall using our data models and filter out spam to highlight only authentic feedback.
Avoid ordering during peak hours or month-end as the kitchen gets overwhelmed and quality drops significantly.
✓ What Works Well
- Tasty pizza when fresh
- Fast service on good days
- Convenient location
✗ Areas to Improve
- Extremely long wait times
- Rude and dismissive staff
- Inconsistent food quality
- Why is the service so slow?
- Are the pizzas always this oily?
- Why do staff ignore customers?
Staff need serious customer service training
Quality control on pizza bases is lacking
Management is unresponsive to complaints
- Category Food & Beverage
- Neighborhood Jabulani
- City Soweto
- State Gauteng
- Postcode 1868
- Country South Africa
