Shop 139, Festival Mall, Kelvin St, Esther Park, Kempton Park, Gauteng, 1619
This Spur branch is a mixed bag. Many diners love the friendly staff and the fun birthday celebrations, but others complain about loud music, slow service, and inconsistent food quality. Some guests feel the staff are inattentive or unprofessional, while others praise specific waiters for making their visit special. It seems like a hit-or-miss spot depending on the shift. Overall, it is a popular place for families, but management needs to tighten up on service speed and food standards.
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Ask for a table away from the speakers if you want to actually hear your family talk.
✓ What Works Well
✗ Areas to Improve
Staff need better training on service speed
Music volume is often too high for conversation
Food quality varies significantly