Steers Smith & Broad
Food & Beverage · Fast Food

Steers Smith & Broad

67 Dr Yusuf Dadoo St, Durban, KwaZulu-Natal, 4001

Google Maps Updated: 25 May 2026
Authenticity Score: 72/100
About

Steers Smith & Broad is a busy branch with a very mixed reputation. While some customers praise the friendly staff and fresh food, many others report significant issues with long wait times, cold food, and poor order accuracy. The store's cleanliness and management responsiveness are also frequent points of complaint.

Our Review Process
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We analyze 71 public reviews for Steers Smith & Broad using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 70/100
Value for Money 65/100
Pro Tip

If you're ordering during peak hours, expect longer wait times.

Service: Inconsistent
Value: Average
Pros & Cons

✓ What Works Well

  • Friendly staff
  • Tasty burgers
  • 24-hour service

✗ Areas to Improve

  • Long wait times
  • Cold food
  • Order accuracy issues
Frequently Asked Questions
  • Why is my order late?
  • Why is the food cold?
  • Can I get a refund?
User Feedback

Great service

Food is hit or miss

Wait times are long