Hospitality · Guest House/Restaurant
The Black Swan
Komani, Komani, Eastern Cape, 5319
Google Maps
Updated: 24 May 2026
Authenticity Score: 80/100
About
The Black Swan is a well-known spot in Komani, but it receives very polarized reviews. While some guests love the modern rooms and the restaurant's food, many others report significant issues with cleanliness, service, and management. It is a hit-or-miss experience that seems to depend heavily on the specific room and staff on duty.
Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating
We analyze 71 public reviews for The Black Swan using our data models and filter out spam to highlight only authentic feedback.
Pros & Cons
✓ What Works Well
- Modern rooms
- Good food (when consistent)
- Convenient location
✗ Areas to Improve
- Cleanliness issues
- Poor service
- Rude management
Frequently Asked Questions
- Is it clean?
- Is the service good?
- Is it safe?
User Feedback
Hit or miss
Needs better management
Great food, poor service
Quick Info
- Category Hospitality
- Neighborhood Komani
- City Komani
- State Eastern Cape
- Postcode 5319
- Country South Africa
More Hospitality
