Hospitality · Hotel & Restaurant
The Highlander
Worcester St, Makhanda, Eastern Cape, 6139
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Updated: 25 May 2026
Authenticity Score: 77/100
About
The Highlander is a popular spot with a great location, but it has a very mixed reputation. While some guests love the food and the atmosphere, many others have had terrible experiences with service, long wait times, and poor communication. It is a beautiful venue, but service consistency is a major issue.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
10
Lowest rating
We analyze 60 public reviews for The Highlander using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
65/100
Staff Hospitality
60/100
Pro Tip
Great for a drink, but manage your service expectations.
Hotel & Restaurant
Historic Building
Pros & Cons
✓ What Works Well
- Great location
- Beautiful venue
- Good food (when available)
✗ Areas to Improve
- Terrible service
- Long wait times
- Poor communication
Frequently Asked Questions
- Is it kid friendly?
- Do I need to book?
- Is it good for groups?
User Feedback
Beautiful venue, poor service
Food is great, but wait times are long
Inconsistent experience
Quick Info
- Category Hospitality
- Neighborhood Makhanda
- City Makhanda
- State Eastern Cape
- Postcode 6139
- Country South Africa
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