The Old Hatchery & Waterfall Restaurant
Drak Gardens Road, Underberg, KwaZulu-Natal, 3257
The Old Hatchery is a beautiful spot with stunning waterfall views that many guests find therapeutic. However, the feedback is polarized. While many enjoy the hearty meals and rustic charm, others have had serious issues with room maintenance, cleanliness, and management responsiveness. It seems like a place with great potential that sometimes falls short on the basics of hospitality.
We analyze 74 public reviews for The Old Hatchery & Waterfall Restaurant using our data models and filter out spam to highlight only authentic feedback.
The waterfall view is the highlight, so try to book a room with a direct view.
✓ What Works Well
- Stunning waterfall views
- Hearty food
- Pet friendly
✗ Areas to Improve
- Room maintenance issues
- Inconsistent service
- Management disputes
- Is it pet friendly?
- Are the rooms clean?
- Is the restaurant open to the public?
Beautiful setting
Needs better maintenance
Service can be slow
- Category Hospitality
- Neighborhood Underberg
- City Underberg
- State KwaZulu-Natal
- Postcode 3257
- Country South Africa
