Food & Beverage · Hotel & Restaurant
The Phoenix Hotel
5 Winston Ntshona St, Gqeberha, Eastern Cape, 6001
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Updated: 24 May 2026
Authenticity Score: 70/100
About
The Phoenix Hotel is a historic spot known for its quirky decor and hearty pub food. While many enjoy the atmosphere and the history, there are frequent complaints about service and management. It remains a popular choice for those looking for a unique experience, but consistency is a common theme.
Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
13
Lowest rating
We analyze 64 public reviews for The Phoenix Hotel using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
70/100
Value for Money
65/100
Pro Tip
The decor is fascinating; take some time to look around.
Vibe: Historic/Quirky
Service: Variable
Pros & Cons
✓ What Works Well
- Quirky decor
- Hearty pub food
- Historic atmosphere
✗ Areas to Improve
- Inconsistent service
- Management issues
- Some reports of poor food quality
Frequently Asked Questions
- Is it kid-friendly?
- Is there parking?
- Is it good for groups?
User Feedback
Great vibe
Food is hit or miss
Service needs improvement
Quick Info
- Category Food & Beverage
- Neighborhood Gqeberha Central
- City Gqeberha
- State Eastern Cape
- Postcode 6001
- Country South Africa
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